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Ensuring a smooth transition
to the new Shanghai office

May 2 2016
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J. Lauritzen Shanghai recently moved to new office premises in central Shanghai.

An office relocation is a major undertaking with lots of challenges, not the least minimising disruption, such as system downtime as we heavily rely on computer systems in our daily operations and cannot afford to miss calls, emails, or business opportunities due to system downtime.

To ensure smooth transition to the new location in Shanghai, a team of IT staff from Copenhagen and Singapore travelled to Shanghai to assist our Shanghai colleagues during the move. The main focus of the IT staff was to maintain connectivity and relocate the entire IT infrastructure with minimal disruption for the Shanghai office.

“In our day-to-day operation, instant communication, online connectivity and the ability to see and interact with people worldwide is a requirement and something we often take for granted. However, during an office relocation like this, it is evident how much effort is actually put into keeping us online connected 24/7 and the IT team worked intensely for three days to make this happen,” says Lin Siau Tay, General Manager, J. Lauritzen Shanghai.

The relocation took place over a weekend and the IT team ensured that all the essential IT services, such as email, main applications and data were available when the Shanghai staff resumed work the following Monday.

In addition to this, IT tasks also included;

  • Managing the decommissioning and recommissioning of the IT infrastructure including servers, desktops, peripheral IT equipment
  • Installation and configuration of existing and additional infrastructure in the new office
  • Configuration of a suitable business network and broadband connection

 

Thanks to the joint effort, the move was completed with no major interruptions, other than a temporary slower internet connection due to a missing MPLS connection and our Shanghai colleagues were quickly able to resume their work and continue to support our clients in the Asian region.

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